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Tipping Ladder

Privacy policy

Last updated 10 November 2026

Tipping Ladder runs tipping comps and sweeps for offices, clubs, families and groups of mates. This policy explains what we collect, why, who can see it, how long we keep it, and what you can do about it. We handle personal information in line with the Australian Privacy Principles. Questions or requests go to [email protected].

In short: we collect what's needed to run your comps and sign you in, we never sell it, we show no ads, and you can delete your account at any time.

What we collect

  • Your account: your name, your email address and/or mobile number, your time zone and your reminder choices.
  • Your comps: the name you use on each comp's ladder, your tips, jokers and survivor picks, your group, and what the organiser records about you (such as whether you've paid an entry fee). For sweeps: your tickets and the horse or player drawn.
  • Signing in and security: one-time codes (stored scrambled, never in plain form), your sign-in sessions with the network address and browser type they came from, and, if you add a passkey, its public key. A passkey's fingerprint or face check happens on your device: we never receive it.
  • Notifications: if you turn on app notifications, the address your browser's notification service gives us for your device.
  • Messages we send: a log of which emails and texts went to which address and when, so we can stop duplicates and fix delivery problems.
  • Paid plans: when an organiser pays for a plan, our payment processor handles the card. We keep the receipt email, the amount and the processor's reference for the payment. We never see or store card numbers.
  • Site use: anonymous visit counts, collected without cookies and without identifying you.

We don't collect your date of birth, address, or anything about your betting. Tipping Ladder has nothing to do with gambling.

Why we use it

  • To run your comps: lock tips, score results, build ladders and send round wraps.
  • To sign you in and keep your account safe, including limiting repeated attempts and spotting abuse.
  • To send the reminders and notifications you've chosen, and the messages you ask for (sign-in codes, receipts).
  • To let organisers run their comps: who's in, who's tipped, who's paid.
  • To answer you when you contact us, and to keep records the law requires.
  • Marketing, only if you tick the box for it (such as "tell me when next season's draw is out"): a few emails a year, never shared, and you can stop them in one tap.

Who can see what

  • Other members of your comp see your ladder name, your points, and your tips once each game locks (or straight away, if the organiser hasn't hidden tips until lockout).
  • The comp's organisers also see your real name, email and mobile (so they can run the comp and reach you), whether you've tipped and whether you've paid. Any changes an organiser makes to your tips are listed in a change log every member can see.
  • Anyone with the link can see a comp's public leaderboard if its organiser turns one on: ladder names and points only.
  • Our site admins can see account and comp records to run the site and help with problems.

Who we share it with

We don't sell, rent or trade personal information, and we don't share it with leagues, clubs, bookmakers or advertisers. We use these service providers, who handle it only to provide their service to us:

  • Website and network providers: host the site, connect visitors to it securely and count visits without cookies.
  • Email and text message providers: deliver our emails and texts.
  • A payment processor: takes plan payments and holds the card details.
  • Backup storage: keeps copies of the database so nothing is lost.
  • Your browser's notification service (run by your browser's maker) delivers app notifications to your device.

Some of these providers store or process information outside Australia, mainly in the United States, and in some cases in other countries where they run their services. We choose providers with strong security and privacy practices, who may use the information only to provide their service to us. We may also disclose information if the law requires it. Ask us if you'd like to know who a particular provider is.

Cookies

We use one cookie: it keeps you signed in, and the site can't work without it. We use no advertising or tracking cookies. Your browser may also remember a small setting or two, such as having dismissed the "add to home screen" tip.

Emails, texts and notifications

Reminders and round wraps are optional: choose them on your account page. Every reminder, wrap and organiser message has a one-tap unsubscribe, and you can reply STOP to a text. Messages you ask for (sign-in codes, receipts, notices that a sign-in detail on your account changed) are always sent when needed.

How long we keep it

  • Sign-in codes and links: 20 minutes, then deleted within a day.
  • Sign-in sessions: until you sign out, or 60 days; the network address on them is removed after 90 days.
  • The log of emails and texts sent: 18 months.
  • Network addresses in our activity records: 12 months.
  • Your account: until you delete it.
  • Database backups: 14 days on our server, and for a limited time in a copy kept elsewhere.

When you delete your account we remove your email, mobile, name, passkeys and devices. Your ladder name and tips stay in comps you were part of, so other members' ladders stay correct, but they no longer link to you. Payment records are kept for as long as tax law requires.

Your choices and rights

  • See and change your details, reminders and devices on your account page.
  • Leave a comp at any time from its rules page or your account page.
  • Delete your account on your account page.
  • Ask us for a copy of the personal information we hold about you, or to correct it, by emailing [email protected]. We'll reply within 30 days.

Keeping it safe

The whole site runs over an encrypted connection. Sign-in codes and sessions are stored scrambled, access to our systems is limited and protected, and we check our code for security problems before releasing it. No system is perfectly secure: if a data breach is likely to cause you serious harm, we'll tell you and the Office of the Australian Information Commissioner as the law requires.

Children

Family comps are welcome. If you're under 16, ask a parent or guardian to set up your account or say it's OK. If you think a child has given us information without that, contact us and we'll help remove it.

Complaints

If you're unhappy with how we've handled your information, email [email protected] and we'll respond within 30 days. If you're still not satisfied, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

Changes to this policy

If we change this policy we'll update it here and change the date at the top. For a change that matters, we'll also tell account holders by email.