Terms of service
Last updated 10 November 2026
These terms are the agreement between you and Tipping Ladder ("we", "us") for using this website, our installable app and the tipping comps and sweeps on it. By making an account or using the service you agree to them. If you don't agree, please don't use it. Questions go to [email protected]. How we handle your personal information is in our privacy policy.
In short: Tipping Ladder is software for running tipping comps and sweeps with your mates. We never handle entry money, organisers run their own comps, please be decent to each other, and your rights under Australian law are not affected by anything here.
Your account
- You need an account to tip, join a comp or start one. It's free to make.
- Give us true details, and keep your sign-in safe: your phone, email inbox, passkey and Google account are your keys. You're responsible for what's done with your account. Tell us if you think someone else has got in.
- If you're under 16, ask a parent or guardian to set up your account or say it's OK. Family comps are welcome.
- One person, one account. Please don't make several accounts to get around a comp's limits or rules.
- You can delete your account whenever you like from your account page. We may turn off an account that breaks these terms (see Acceptable use).
What the service is
We provide tipping comps for AFL, NRL and the BBL, and sweeps for the Melbourne Cup, State of Origin, the Brownlow and other events. Organisers set up a comp or sweep, invite people, and choose the rules. We keep the draw, lock tipping at the start of each game, score the tips and show the ladder.
Draws and results come from third-party sources and are checked before they count. We take care, but we can't promise they are always right or on time. If a fixture or result is wrong we may correct it, and scores are then recalculated. Where the rules or the scoring are in dispute, our records of the draw, results, tips and lockout times decide it.
If you run a comp or sweep (organisers)
- Entry money is yours to run, not ours. We never collect, hold or pay out entry fees, prizes or sweep ticket money, and we take no cut. The "who's paid" tools are record-keeping only. Collecting money, paying prizes and keeping your records are up to you.
- The law about prizes and sweeps differs by state and territory. We show warnings where we can, but they are general information, not legal advice, and they may be out of date or not cover your situation. You are responsible for running your comp or sweep within the law where you are. If you're unsure, get your own legal advice.
- Be fair to your members: say the rules and prizes up front, and use the "fix a tip" tool openly (the reason is shown to everyone).
- Only upload logos, sponsor banners and other material you have the right to use. A sponsor banner must not mislead people or promote anything unlawful.
- Don't run a comp or sweep as a business open to the public in a way that needs a gambling licence. If you can't tell, ask a lawyer first.
If you join a comp or sweep (members)
- Any entry money is paid to, and paid out by, the organiser, not Tipping Ladder. Questions or problems about it are between you and the organiser.
- The organiser can see your real name, email and mobile, your tips and anything they record about you, as the privacy policy explains, and can remove you from their comp.
- The name you pick for the ladder is seen by everyone in the comp.
Acceptable use
Please don't:
- use names, notes, messages or any other text that is abusive, hateful, threatening, sexual, or uses swearing or slurs (the site blocks a lot of this automatically, and we may remove what gets through);
- pretend to be someone else, or use someone else's account;
- try to break, overload or get around the site's limits, lockouts, bot checks or security, or look at things you aren't meant to see;
- scrape the site, or use bots or scripts to tip, sign up or send messages (except where we've said that's fine);
- send spam, or use the site to message people who haven't asked to hear from you;
- use the service for anything unlawful, including unlawful gambling.
If you do, we may remove content, turn off an account, or end a comp or sweep. We'll usually warn you first, unless it's serious or urgent.
Your content
What you put on the site (your name on the ladder, tips, comp names, descriptions, logos and messages) stays yours. You give us permission to store it, show it to the people it's meant for (such as the members of your comp), and use it to run the service, including in emails, texts and notifications you or your organiser ask for. You promise you're allowed to share it.
Plans and payments
- Comps and sweeps are free to start. Free comps have a limit on how many people can join, and some features need a paid plan. The current plans, prices and limits are on the plans page.
- One payment covers one comp for one season. Prices are in Australian dollars and include GST. Card payments are taken securely by Stripe: we never see or store your card details.
- Upgrading partway through a season is charged at the full price of the plan you're moving to, with no discount for the part of the season already gone. Moving from Plus to Club is charged as the difference between the two prices.
- Reminder texts: each paid plan includes a number of texts for the season. When they run out, reminders carry on by email and app notification, and the organiser can buy a top-up pack. Signing in by text is free on every plan.
- Nothing renews automatically. Before a new season we'll ask the organiser if they want to renew. If they don't, the comp becomes a free comp: paid features switch off, the history is kept, and new people can't join above the free limit.
- If a comp is over its limit, new people are blocked with a message that the comp is full, and the organiser is told how to upgrade.
Refunds
If you simply change your mind, we don't give refunds, because a plan covers a season of a comp that starts working straight away.
This does not limit your rights under the Australian Consumer Law. Our services come with guarantees that can't be excluded. If there is a major failure with the service, you are entitled to cancel and get a refund for the unused part, or to compensation for the reduction in value. If the failure isn't major, you may be entitled to have the problem fixed within a reasonable time, or to a refund if it isn't. You may also be entitled to compensation for other reasonably foreseeable loss or damage. If something's gone wrong, email [email protected] and we'll sort it out.
Emails, texts and notifications
We send the messages you ask for: sign-in codes, receipts and notices about your account, plus reminders and round wraps you've chosen, and messages from your organiser. Reminders, wraps and organiser messages have a one-tap unsubscribe. Messages you've asked for, such as sign-in codes and receipts, are always sent. Standard message and data rates from your mobile provider may apply to texts.
Signing in with Google
If you choose "Continue with Google", Google tells us who you are and we make or open your account. Your use of Google is covered by Google's own terms and privacy policy. We don't get your Google password, and we can't see anything in your Google account beyond your name, email address and account identifier. You can always sign in another way, such as a code sent to your email or mobile.
Independence
Tipping Ladder is an independent tipping competition platform and is not affiliated with, sponsored by, or endorsed by the AFL, the NRL, Cricket Australia, the Big Bash League (BBL), any individual sporting club, or any racing authority.
Team, club and competition names are used only to say which games a comp is tipping. They belong to their owners.
Keeping the service running
We aim to keep the service available, especially around game times, but we can't promise it will never be interrupted or error-free. We may change, add or remove features, and may suspend the service for maintenance. If we make a change that matters to a paid comp, we'll tell the organiser.
Our responsibility
Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or other law that can't be excluded. Subject to that, and as far as the law allows: the service is provided on an "as is" basis; we aren't liable for indirect or consequential loss, lost prizes or winnings, or loss arising from a disagreement between an organiser and a member; and our total liability to you for anything connected with the service is limited to the amount you paid us in the 12 months before the claim (and where the service was free, to resupplying it).
Ending
You can stop using the service, or delete your account, at any time. Deleting your account removes your personal details as the privacy policy describes. Parts of these terms that are meant to continue (such as refunds, our responsibility and the law that applies) do so after the service ends.
Changes to these terms
If we change these terms we'll update them here and change the date at the top. For a change that matters, we'll also tell account holders by email. If you keep using the service after a change, you accept the new terms.
The law that applies
These terms are governed by the law of Queensland, Australia, and you and we submit to the courts of Queensland. This doesn't take away any right you have under the Australian Consumer Law.